Customer case study: Svenska Spel
Using Monitoring to stay competitive in the 24/7 gambling industry
ITRS named a Visionary in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring
Using Monitoring to stay competitive in the 24/7 gambling industry
For many years Svenska Spel had been one of a few companies permitted to offer gambling services in Sweden. In 2019, the industry was opened up to competitors. Svenska Spel now had to divide its business into affiliated companies to be able to apply for a license and adapt to the fact that it was no longer the monopoly provider.