Customer case study: VGR IT
Implementing Monitoring Automation at scale
ITRS named a Visionary in the 2024 Gartner® Magic Quadrant™ for Digital Experience Monitoring
Implementing Monitoring Automation at scale
The challenge:
In an ever-changing IT environment, monitoring systems are crucial for understanding the overall health of your IT estate. Equally important is having processes in place to review and maintain these systems. Ensuring they are up-to-date is essential and requires significant investment of time and resources.
Kent Holmblad, Technical Specialist at VGR IT: “It’s a full time job to add and remove hosts and services just to keep up to speed. Without consistently reviewing and updating your system, false alerts could occur more frequently, resulting in a bad user experience and low overall trust in the monitoring platform’s ability to identify what’s going on.”