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Supercharge your core banking systems

Effortlessly monitor the health and performance of your core banking systems with a scalable, out-of-the-box solution that provides real-time, in-context data.

Core Banking System Issues

Get end-to-end contextual understanding

  • Understand related entities, from customer and end-user experience, availability of APIs and ports, messaging, banking services, database, hosting OS, web server, and Close of Business (COB).

  • See unique business and service level KPIs in cause and effect contextual views, all with preconfigured dashboards.

  • Easily drill-down to identify root-causes.

  • See all logs in context, at your fingertips, only one click away.

Client impact

Take action before your clients are impacted, with thematic dashboards grouped by system transactions, customers, users, and APIs.

Banking services

Correlate all services related to your core banking platform. Detect issues that affect your messaging, transactions, databases and hosting.

COB issues

Monitor your entire COB process. Display all fundamental information in one single dashboard, and easily drill down to logs and alerts.

Investigative views

Identify long-running database queries, quickly drill down to understand when a lock collision occurs, and inspect other detailed log files affecting performance.

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Monitor core components that affect client impact

  • Get out-of-the-box historical analysis of your banking transactions running through the system.

  • Know when your transactions run slower than normal and directly drill down to slow transactions.

  • Simulate internet banking customers with synthetic monitoring and know when customers experience slow performance.

  • Know when API response times fluctuate from average metrics.

True real-time data

See data in less than a second, so you don’t miss anything. Get early warning signals when the performance of your core banking systems suffers.

Out-of-the-box solution

Minimize your time to value with preconfigured dashboards and preconfigured KPIs derived from your historic data.

Light touch agent

Ensure system stability and minimize risks by utilizing our non-intrusive agent for real-time application monitoring without disrupting core banking systems.

Scalable

Scale your core banking monitoring effortlessly, regardless of whether you're processing thousands or billions of transactions daily.

Core Banking Queues

Know how underlying core banking services perform

  • Monitor all your core banking applications, including Temenos T24, FIS, Finastra, and Fiserv.

  • Monitor all messages going through your systems: current messages, average time in queue, queue alerts, topic alerts, broker alerts, and log errors.

  • Detect long running services and agents.

  • Instantly spot log errors for database, runtime, EJB, MDB, locking files, and more.

  • Easily pinpoint the root-cause of lock collisions.

Core Banking Close of Business

Analyze your Close of Business (COB) status

  • Visualize your COB duration and the state of completed batches, and take direct action (view log files, clear DB disk space, restart COB).

  • See all stages in one overview: application, system wide, reporting, start of day, and online.

  • Know when jobs run for too long or encounter an error.

  • Collect and analyze data from past COB runs to identify patterns and trends, and trigger alerts when COB processes deviate from historic runs.

Core Banking Services Logs

Increase MTTR with advanced operational tools and user empowerment

  • Transform your core banking management with powerful command and control capabilities.

  • Automate operations through actioning and scheduling.

  • Seamlessly integrate downstream workflows.

  • Enable users with interactive knowledge base engagement.

See how you can gain real-time visibility into your core banking systems

Discover the power of complete observability for your core banking systems by booking a demo with our experts today. Get hands-on experience and witness how cutting-edge technology can deliver invaluable insights to ensure seamless operations.